Shipping and Delivery
We will process your order as soon as we have received your payment. Your items will be packed in a durable box to avoid damage.
The following carriers will be used:
- DHL (3-7 days)
- EMS (5-8 days)
- UPS (3-4 days)
- FedEx (4-8 days)
- HK Post (7-20 days)
Estimated Total Delivery Time
The total estimated time for your package to arrive at your destination once payment is received can be translated into the following:
Total estimated delivery time = *Processing time + shipping time of chosen carrier
For items in stock we will ship it within 24 – 48 hours.
For pre ordered items we need to order from the original manufacturer and ship it once it is arrived to our warehouse. This is most common for popular items and usually takes 3-5 days up to three weeks depending on the availability. If it takes more than 3 weeks we will inform you by email, and you will have the option to cancel the order and get refund.
Normal total delivery time is 5 to 14 working days.
A tracking number will be emailed to you for express carriers. For HK Post no tracking will be available and lost packages using HK Post will not be refundable.
We deliver to all countries, but in some cases whereas our post office cannot deliver, we have no choice but to cancel the order and refund you. This normally happens in developing countries/islands/remote cities.
The shipping cost is displayed in your shopping cart. The cost varies, depending on your choice of carrier if any.